Designation: CS&O Analyst
Qualification: Graduates, Post Graduates
Experience: Freshers
Eligibility:
Job Description:
Date & Time: 16 June 2018 [10AM-12.30PM]
Click Here to apply for the walkin
Qualification: Graduates, Post Graduates
Experience: Freshers
Eligibility:
- Fresher Graduates [2016, 2017 Pass Outs] and Post Graduates [2017, 2018 Graduates] are eligible.
- Understanding of the industry and customers.
- Comfortable with 24*7 rotational Shifts.
Job Description:
- Investigate queries accurately and raise with relevant parties without delay and escalated where needed.
- Support Process training and Knowledge sharing within the team.
- Recognizes and escalates issues and seeks advice when faced with nonstandard issues.
- Capture and collate MI as required according to recognized processes and practices.
- Compete all mandatory training as applicable to your role and your team.
- Support improving team and customer performance by Role modelling Core Service Behaviors.
- Adoption of determined to Lead tools and techniques.
- Review processing errors and customer complaints to identify trends and training needs.
- Process: Interested Candidates can apply this drive online and attend at below venue.
Date & Time: 16 June 2018 [10AM-12.30PM]
Click Here to apply for the walkin
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