Verizon Hiring For Software Engineer

What you’ll be doing...

The position is for VRD / Manual Quoter in the GSAT team (Global Sales Acceleration Team) and the responsibilities are:

•Creating quotes and orders for Moves, Adds, and Changes, and Disconnects (MACD) as well as GID/RFP requests for Verizon Enterprise customers on various products like PIP, Access, CPE, VOIP etc
•Work with otherGSAT teams, Account/ Pricing/ GlobaLink/Legal/Compliance/Financing team, and Product Managers to ensure all being quoted properly and in timely manner
•Escalate on other parties in case of not meeting their KPI/SLA
•Proactively inform the requestor about risks and issues on the Quote/Order
•Provide regular update/status on the request
•Track progress and report day-to-day activity and statuses
•Escalate issues that might put the request in jeopardy of missing the deadline
•Engage with Verizon Customers to gather quote and/or order information
•Engage with Verizon Sales and/or Partners to gather quote and/or order information.
•Responsible for the quality and accuracy of all quotes and/orders delivered.
•Responsible to meet the Sales/Customer SLO for each quote/order.

What we’re looking for...

•Must be a BE / B.Tech / BSc IT or equivalent with relevant work experience
•Must have good knowledge in MS Office
•Must possess excellent written and verbal communication and interpersonal skills
•Must have excellenttime management skills
•Knowledge of all products and/or solutions offered in VRD/Non-VRD is a plus
•Working in shifts is mandatory
•Must possess professional telephone and email manners
•Must be able to perform under pressure to meet deadlines
•Must have strong customer service focus
•Should possess basic networking knowledge like TCP/IP, OSI layers, LAN, WAN, MLAN etc
•Exposure to Telecom industry is a plus

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